Frequently asked questions
Is Pynvero free?
You can open and try the tools for free. Downloading a finished result may use credits, which you can earn on the site.
What are credits?
Credits are a simple balance on your account. Each tool download costs a small number of credits, shown on the tool page before you download.
How do I get more credits?
You can earn credits through the options shown on the site. We may add other ways later.
Do I need an account?
An account lets you keep your credits and use features such as the dashboard and daily MCQs. Some tools may work without one.
Are my files safe?
Yes. All tools run in your browser, so your files stay on your device and are never uploaded to our servers. Read the Privacy Policy for details.
Will the output quality drop when I compress or resize?
Compression and resizing reduce file size, so some quality loss is normal. Try a higher quality setting if the result looks too soft.
Are the passport photo sizes accepted everywhere?
Requirements differ between countries and offices. Our sizes are common presets, so always check the official rules of the place you are applying to.
How accurate is text extraction (OCR)?
It works best on clear, straight, high-resolution scans. Handwriting, blurry photos and low-contrast pages may give errors, so please review the result.
What are the daily MCQs?
A set of practice questions for exam preparation that is updated every day. Sign in to take them.
A tool is not working. What should I do?
Refresh the page and try again, and make sure your file is not too large or damaged. If the problem continues, send us the details from the Contact page.
How can I delete my account or data?
Email us from your registered address and we will help. See the Privacy Policy for more.
Still have a question? Contact us.